How it works
From pouring and boxing at Cervik Studio to your front doorstep: four clear stages without mystery.
Choose
Review foam densities, outer casing weaves, and how the shape cradles the neck. Examine notes, read sleep feedback, and place your order.
Order
Settle by bank transfer or pay in cash upon courier arrival. An email confirmation carrying your reference number arrives immediately.
Dispatch
Pillows ordered before our daily deadline leave our care the same day, wrapped securely and handed to a tracked courier service.
Use and return
Rest your head on the shaped core. If the density does not suit you, return it within 60 days under our stated policy.
Our workshop standards
- Moulded 50D Polyurethane CoreWe pour memory foam into a dual-height contour that cradles the neck curve without flattening out during side or back sleeping.
- Air-Channel Inner MatrixThe central recess features integrated ventilation perforations that move body heat away from the head throughout the night.
- Bench Inspected UnitsEach foam block is hand-tested for rebound timing and examined for smooth seam closure before entering its sealed box.
- Sturdy Carton DispatchOrders leave our facility packaged flat in rigid unbleached boxes to protect the foam cell structure during courier transit.
Common questions
how to choose the correct contour heightThe pillow has two heights built into opposite sides. Side sleepers generally prefer the taller eleven-centimetre side to fill the shoulder gap, while back sleepers rest most comfortably on the nine-centimetre curve.
what is the pillow made ofThe core is moulded from 50D viscoelastic polyurethane memory foam. It is enclosed in a protective inner jersey liner and a removable 280 GSM cotton blend knit case.
how to clean and wash the pillowUnzip and remove the outer cotton blend cover to machine wash on a gentle thirty-degree cycle. The inner polyurethane foam core must not be soaked or machine washed, only wiped with a slightly damp cloth and aired out flat.